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Logging in as a staff member

Get access to your account or recover your login details

Written by Hannah Chapple

Finding the Login Screen

To access the Satchel One login screen, click www.satchelone.com/v7/login

Type the name of your school and then select it from the dropdown menu.

On the next screen, you'll see your school's personalised Satchel One login page. This page only shows your school's chosen login methods i.e. single sign-on or email/username and password. Ensure you are looking at the Staff section.

Logging in with Single Sign-On

If your school uses Single Sign-On (SSO) you don't need to create new login details for Satchel One!

Simply click on the relevant SSO option (Microsoft, Google or RM Unify) and enter your usual school email address and password.

šŸ“ Forgotten your school login details? Please contact your school's IT team as we cannot assist with SSO logging in.

Logging in with email and password

If your school does not use Single Sign-On, you will need to login to Satchel One with a separate set of credentials. If you know your credentials, simply enter them in the empty boxes on your school's login screen:

If you are logging in for the first time, or you have forgotten your login details, simply follow these steps to reset your password:

  1. Click "Forgot password?"Ā 

  2. Enter your school email address and click Reset password

  3. Check your email and follow the instructions

  4. Choose a password for your account, type it twice, and click on Change password.

šŸ’”Your password must include at least 10 characters, a digit, a lower case letter, an uppercase letter and a special character.

FAQs

Q: My email address was not recognised. What should I do?

If your school email address wasn’t recognised, this means we don’t have your address on file just yet. Here’s what you can do:

  • Do you have alternative school email addresses, or perhaps a personal email? Please try that too!

  • Get in touch with your school’s Satchel One administrators. They will be able to help.

Q. I can't reset my password, I'm seeing an error.

"Password reset not available, please use the same login details as you do for other school services, or get in touch with your school administrator."

If you are seeing the message above, your school has disabled Satchel One logins and enabled the school's default login method instead. Here's what to do:

  • Try logging in with your usual school username and password. These can be the same as the details you use to unlock your school computer.

  • If your school typically accesses other services using Microsoft, Google or RM Unify, please make sure to click the relevant option first, and then enter your email and password.
    ​
    You will find these options on both the website and our mobile apps:

Still having trouble logging in?Ā 

Please contact the school's IT team for further assistance. For security reasons, we are unable to provide new login details.
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