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Satchel's response to COVID-19 (Coronavirus)
Satchel's response to COVID-19 (Coronavirus)

A guide for Satchel One to support distance learning, school reopenings and full or partial closures

Konstantina avatar
Written by Konstantina
Updated over a week ago

Supporting school closures 

We’ve had a number of enquiries surrounding the use of our software to help minimise any disruption to learning that may occur as a result of school closures due to Coronavirus (COVID-19).

Distance Learning with Satchel One (Teacher's Guide)

How to assist users with logins remotely

Whether you want to invite new users or help existing users with their forgotten passwords, you have many options for doing so remotely. 

Have a look at our extensive guide here.

Recent releases for Distance Learning

  • Increased the maximum file size for attachments to 100mb

  • Made online submissions the default method

  • Made it easy to find timetables for colleagues and students

  • Made it possible to send password links en-mass, to support schools with password management remotely

  • Introduced clear read notifications to stay on top of important messages

  • Added filtering options and an increased number of notifications per page

  • Allowed teachers to add attachments to comments and return annotated work

  • Improved homework Insights to easily allow teachers to send a message to students who have not viewed a task

  • Added a new task type, Classwork, perfect for assigning lesson work to remote learners

  • Flexible issue dates can be set for same-day tasks

  • Improved Homepage Zones

  • Improved homework Insights

  • Teachers able to use emojis on the platform

  • Improved Timetables whereby teachers can attach video links to lessons, host staggered start times and view their agenda on the dashboard

  • Limit Quizzes to a single attempt

  • Seating report for easy student track and trace

  • Attendance Pro for identifying unauthorised absences and taking in-class and remote learners’ attendance

  • GCSEPod and Quizlet Integrations

  • Share to functionality with Microsoft Teams and Google Classroom

  • Set homework to individual students within a group to support those shielding or isolating

  • Seating Report that shows you all plans per class to help with track and trace

  • Homework Discussion to allow collaboration between students and teachers

  • Insights for Classwork and Flexible Tasks

For more information regarding recent changes, please check our Product updates.

Our infrastructure

At Satchel, we’re committed to helping our schools through this period and wanted to reassure you that; 

  • Our system is built to deal with increased traffic as necessary

  • Our infrastructure will automatically scale to support a larger than expected number of requests

  • This academic year we have maintained 99.98% uptime of our system and we will ensure we can maintain this level through this academic year regardless of increased usage by schools

  • We regularly go through spikes of extremely high traffic during busy periods and are equipped to deal with this

  • Although this is an automated process, we also have monitoring systems in place to alert our engineering team. 

Our offer to schools

We understand that this period of uncertainty is scary and we want to minimise the stress families and schools are experiencing by helping ensure all schools have a system that supports distance learning. 

We are offering any school who doesn’t already use Satchel One an extended evaluation period of 3 months. There’s no upfront payment needed, no obligation to continue using the software after this period, and we’ll set you up as quickly as possible. 

Feel free to share this offer with any schools who are in need, and to get in touch, please email

Collins offer to schools 

As it is now a legal duty for schools to be able to provide their students with immediate access to distance learning, we want to ensure that all schools are able to give their students a seamless remote learning experience. This is why we are offering any school that doesn’t have access to sufficient distance learning tools our Satchel One platform for the price of just our Show My Homework software.

Feel free to share this offer with any schools who are in need, and to get in touch, please email

Content for our users

We have created guides for you to use which cover some of the ways Satchel One can be used to support distance learning, including how to check that students have seen classwork, implementing a distance learning strategy and providing feedback online to ensure that learning can continue at the same pace.

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